ELMI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

ELMI may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 August 2010.

What we collect
Information collected is required for registration with ELMI and recording your details on the National Learner Records Database in order that once qualified you may be awarded the relevant qualifications offered by ELMI.

We may collect the following information (this is not an exhaustive list and is to be viewed as an example of information collected):

  • name and job title
  • contact information including email address
  • demographic information such as postcode, socio-economic status, Identification Numbers
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
ELMI uses personal information only to provide services necessary to learners’ studies/to your role as a one of our accredited training providers, including sharing this information with relevant stakeholders/third party bodies where necessary, such as Fasset and learners’ training providers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement.

User Accountability
The User is responsible for all use of the Site made by the User or anyone else using the User’s password and for preventing unauthorised use of the User’s password. If the User believes there has been any breach of security such as the disclosure, theft or unauthorised use of the User’s Password or any payment information, the User must notify ELMI immediately.

ELMI makes use of email communication. The email communication are for the intended recipient(s) and may contain confidential information. Reproduction, dissemination or distribution of messages are prohibited unless authorised by the original sender.

If you received an email from ELMI, but you are not the intended recipient, please notify us immediately. Please also refrain from reading, keeping, using, disclosing, copying or distributing the email(s) without the sender’s prior permission. The views expressed by the sender are not necessarily those of ELMI.

Although all measures have been taken, ELMI cannot be held liable for any harm or loss resulting from malicious software code or viruses in the messages or attachments, including any data corruption resulting thereof.